Privacy Policy

Introduction

Dokument Hub is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our services. By using our website and services, you agree to the terms outlined in this policy.

Information We Collect

We collect information necessary to provide our credential documentation services. This may include:

• Personal identification information (name, date of birth)
• Contact information (email address, phone number)
• Academic preferences (desired university, degree program, field of study)
• Delivery information (country of residence, delivery address)
• Communication preferences
• Previous education history

How We Use Your Information

Your information is used exclusively for the following purposes:

• Preparing and customizing your credential documentation
• Communicating with you about your inquiry or order
• Delivering documentation to your specified location
• Providing customer support and responding to inquiries
• Improving our services and website experience

Data Security

We implement comprehensive security measures to protect your information:

• All communications are encrypted using industry-standard protocols
• Data is stored on secure servers with restricted access
• Regular security audits and updates
• Employee confidentiality agreements and training
• Secure payment processing (where applicable)

Confidentiality

We maintain strict confidentiality regarding all client relationships:

• We never share your information with third parties
• We do not sell or trade personal data
• Documentation is delivered in discreet, unmarked packaging
• Billing statements show generic descriptions
• We do not disclose client identities under any circumstances

Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy. After order completion, we maintain minimal records for quality assurance and legal compliance. You may request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to processing of your information
• Request restriction of processing
• Withdraw consent at any time

Cookies and Tracking

Our website uses minimal cookies necessary for functionality. We do not use tracking cookies for advertising purposes. You can disable cookies in your browser settings, though this may affect website functionality.

Third-Party Services

We may use trusted third-party services for specific functions such as secure hosting and encrypted communication. These services are bound by confidentiality agreements and are only provided with information necessary to perform their specific functions.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: info@dokumenthub.com
• Telegram: @dokumenthub

Effective Date

This Privacy Policy is effective as of January 1, 2026.